ez enRoute Ltd. ("us", "we", or "our") operates the ez enRoute mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when the client of ez enRoute use our Service and the choices you have associated with that data.
ez enRoute collects information about you when you use our mobile application or web interface. We collect information you provide directly to us, such as when you create or modify your account, send us queries, or otherwise communicate with us. This information may include: name, email, phone number, and other information you choose to provide. This Privacy Statement applies to users anywhere in the world who use our apps to enquire status of pupils or to track the bus on its route to and from the school. If you interact with our application as either a Parent or a Driver, the respective privacy statements apply to your different interactions.
Information Collection and Use
We collect information for purposes to provide and improve our Service to the clients of ez enRoute.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and Last name
Cookies and Usage Data
Location Information: As a Driver, when you use ez enRoute for students’ pickup or dropoff, we collect precise location data about the trip from the ez enRoute app used by the Driver.
SOS Message: Our Services facilitate communications between Users and Drivers. In connection with facilitating this service, we receive message data, including the date and time of the SOS message, the parties’ phone numbers, and the content of the SOS message.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies.We use Security Cookies for security purposes.
Use of Data
ez enRoute Ltd. uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Data will not shared with any third party or vendors other than organizations with whom driver, parent, users and pupil associated with.
Disclosure Of Data
ez enRoute Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of ez enRoute Ltd.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
iOS and Android have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. At the time of installing application on either iOS or Android, required permissions are explicitly stated, where ez enRoute application requires user’s consent prior completing the installation of the application on a user’s device.
To modify your account details, or to discontinue your information, please contact your school. The request, once approved by the school authority, will be incorporated in ez enRoute’s application within 48 hours.
ez enRoute will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.